Shares of Mattersight Corp. (NASDAQ:MATR) shot up 2.2% during mid-day trading on Friday . The company traded as high as $3.81 and last traded at $3.77, with a volume of 69,825 shares traded. The stock had previously closed at $3.69.

Separately, Zacks Investment Research lowered Mattersight Corp. from a “hold” rating to a “sell” rating in a research note on Friday, August 12th.

The firm’s market cap is $98.83 million. The stock has a 50 day moving average price of $3.88 and a 200 day moving average price of $3.98.

In related news, CEO Kelly D. Conway sold 40,000 shares of the firm’s stock in a transaction on Tuesday, June 7th. The stock was sold at an average price of $3.97, for a total transaction of $158,800.00. Following the sale, the chief executive officer now owns 1,123,518 shares of the company’s stock, valued at approximately $4,460,366.46. The sale was disclosed in a document filed with the Securities & Exchange Commission, which is accessible through this link.

Mattersight Corporation offers behavioral analytics and provides personality-based software products. The Company uses various applications, including predictive behavioral routing, performance management, quality assurance and predictive analytics (collectively, Behavioral Analytics) to analyze and predict customer behavior based on the language exchanged between agents and customers during brand interactions.

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