Five9 (NASDAQ:FIVN) Hits New 52-Week Low – What’s Next?

Five9, Inc. (NASDAQ:FIVN)’s stock price reached a new 52-week low during trading on Tuesday . The stock traded as low as $16.66 and last traded at $16.56, with a volume of 1467145 shares changing hands. The stock had previously closed at $17.98.

Analyst Ratings Changes

A number of equities research analysts have recently issued reports on the company. Zacks Research upgraded Five9 from a “hold” rating to a “strong-buy” rating in a research note on Monday, January 5th. Wall Street Zen lowered shares of Five9 from a “strong-buy” rating to a “buy” rating in a research note on Saturday, December 20th. Weiss Ratings restated a “sell (d+)” rating on shares of Five9 in a research note on Monday, December 29th. Cantor Fitzgerald dropped their price target on shares of Five9 from $36.00 to $32.00 and set an “overweight” rating on the stock in a research note on Friday, November 7th. Finally, Piper Sandler cut shares of Five9 from an “overweight” rating to a “neutral” rating and decreased their price objective for the company from $26.00 to $21.00 in a research report on Monday, January 5th. One research analyst has rated the stock with a Strong Buy rating, twelve have given a Buy rating, five have issued a Hold rating and one has assigned a Sell rating to the company. According to data from MarketBeat, Five9 has an average rating of “Moderate Buy” and a consensus target price of $32.07.

Five9 Trading Down 7.1%

The firm has a 50-day moving average price of $19.62 and a 200 day moving average price of $22.69. The company has a market cap of $1.31 billion, a price-to-earnings ratio of 46.42, a price-to-earnings-growth ratio of 0.89 and a beta of 1.32. The company has a current ratio of 4.61, a quick ratio of 4.61 and a debt-to-equity ratio of 0.96.

Five9 (NASDAQ:FIVN) last issued its earnings results on Thursday, November 6th. The software maker reported $0.78 earnings per share for the quarter, topping analysts’ consensus estimates of $0.73 by $0.05. Five9 had a net margin of 2.77% and a return on equity of 10.59%. The company had revenue of $285.83 million for the quarter, compared to analysts’ expectations of $285.15 million. During the same period in the prior year, the company earned $0.67 earnings per share. The firm’s revenue was up 8.2% compared to the same quarter last year. Five9 has set its Q4 2025 guidance at 0.760-0.80 EPS. As a group, sell-side analysts forecast that Five9, Inc. will post 0.28 EPS for the current year.

Five9 declared that its Board of Directors has approved a share buyback program on Tuesday, November 11th that authorizes the company to buyback $50.00 million in shares. This buyback authorization authorizes the software maker to repurchase up to 3.2% of its stock through open market purchases. Stock buyback programs are generally an indication that the company’s board of directors believes its shares are undervalued.

Insider Transactions at Five9

In other news, CEO Michael Burkland sold 17,992 shares of the company’s stock in a transaction dated Thursday, December 4th. The shares were sold at an average price of $20.35, for a total transaction of $366,137.20. Following the completion of the transaction, the chief executive officer owned 349,570 shares in the company, valued at approximately $7,113,749.50. This represents a 4.89% decrease in their ownership of the stock. The transaction was disclosed in a legal filing with the Securities & Exchange Commission, which is accessible through the SEC website. Also, CAO Leena Mansharamani sold 2,951 shares of the firm’s stock in a transaction that occurred on Thursday, December 4th. The shares were sold at an average price of $20.41, for a total transaction of $60,229.91. Following the completion of the sale, the chief accounting officer owned 38,571 shares in the company, valued at $787,234.11. The trade was a 7.11% decrease in their position. Additional details regarding this sale are available in the official SEC disclosure. Insiders sold 65,339 shares of company stock valued at $1,330,186 over the last three months. 1.60% of the stock is currently owned by company insiders.

Institutional Inflows and Outflows

Several institutional investors have recently modified their holdings of FIVN. Global Retirement Partners LLC lifted its position in shares of Five9 by 81.7% during the 3rd quarter. Global Retirement Partners LLC now owns 1,228 shares of the software maker’s stock valued at $30,000 after acquiring an additional 552 shares during the last quarter. Nisa Investment Advisors LLC acquired a new position in shares of Five9 in the 2nd quarter worth $32,000. Quarry LP acquired a new stake in shares of Five9 during the third quarter worth $33,000. Advisory Services Network LLC acquired a new stake in shares of Five9 during the third quarter worth $38,000. Finally, Pilgrim Partners Asia Pte Ltd purchased a new position in Five9 in the 3rd quarter worth about $45,000. Institutional investors own 96.64% of the company’s stock.

Five9 Company Profile

Five9, Inc (NASDAQ: FIVN) is a leading provider of cloud-based contact center software designed to help organizations manage customer interactions across voice, email, chat, social media and other digital channels. Its platform offers features such as intelligent routing, analytics, workforce optimization and integrated customer relationship management (CRM) connectors. The company emphasizes AI-driven capabilities, including virtual agents and predictive dialing, to enhance both agent productivity and customer experience.

Founded in 2001 and headquartered in San Ramon, California, Five9 completed its initial public offering in February 2014.