eGain (NASDAQ:EGAN) Issues FY 2027 Earnings Guidance

eGain (NASDAQ:EGAN) updated its FY 2027 earnings guidance on Thursday. The company provided EPS guidance of 0.040-0.070 for the period, compared to the consensus estimate of 0.400. The company issued revenue guidance of $84.5 million-$86.0 million, compared to the consensus revenue estimate of $94.2 million. eGain also updated its Q1 2027 guidance to 0.050-0.080 EPS.

Wall Street Analysts Forecast Growth

EGAN has been the subject of several research reports. Wall Street Zen cut shares of eGain from a “buy” rating to a “hold” rating in a report on Saturday, May 16th. Weiss Ratings reaffirmed a “hold (c)” rating on shares of eGain in a report on Friday, August 7th. One research analyst has rated the stock with a Buy rating and three have assigned a Hold rating to the stock. Based on data from MarketBeat, the company has an average rating of “Hold” and a consensus target price of $15.25.

eGain Trading Down 17.9%

Shares of EGAN stock opened at $5.84 on Friday. The firm has a market capitalization of $160.31 million, a P/E ratio of 18.25 and a beta of 0.83. eGain has a 1 year low of $5.41 and a 1 year high of $15.95. The firm’s fifty day simple moving average is $6.90 and its 200 day simple moving average is $7.57.

eGain (NASDAQ:EGAN) last issued its quarterly earnings results on Thursday, September 3rd. The technology company reported $0.08 earnings per share for the quarter, beating analysts’ consensus estimates of $0.03 by $0.05. The firm had revenue of $22.15 million during the quarter, compared to the consensus estimate of $21.75 million. eGain had a net margin of 9.74% and a return on equity of 11.63%. eGain has set its FY 2027 guidance at 0.040-0.070 EPS and its Q1 2027 guidance at 0.050-0.080 EPS. Equities research analysts anticipate that eGain will post 0.3 EPS for the current fiscal year.

Key Headlines Impacting eGain

Here are the key news stories impacting eGain this week:

• Positive Sentiment: eGain reported fiscal fourth-quarter EPS of $0.08, well above the $0.03 analyst consensus, while revenue of $22.15 million also exceeded the $21.75 million estimate. eGain Q4 earnings and revenues beat estimates
• Positive Sentiment: Fiscal 2026 total revenue rose 3%, AI-related customer revenue increased 20%, and management highlighted record cash flow. The company also said Gartner named eGain a Leader in its first Customer Service Knowledge Management Magic Quadrant. eGain fiscal 2026 results
• Positive Sentiment: eGain outlined a long-term goal of $100 million to $120 million in AI customer annual recurring revenue by fiscal 2030, offering a potential growth catalyst if adoption accelerates. eGain FY2030 AI customer ARR target
• Neutral Sentiment: The earnings beat was partly offset by quarterly EPS declining from $0.09 a year earlier, indicating that profitability remains solid but is not accelerating on a year-over-year basis.
• Negative Sentiment: Fiscal 2027 revenue guidance of $84.5 million to $86.0 million is substantially below the $94.2 million consensus forecast. First-quarter revenue guidance of $20.9 million to $21.4 million likewise trails the $22.3 million estimate. eGain shares drop after fiscal 2027 outlook
• Negative Sentiment: Fiscal 2027 EPS guidance of $0.04 to $0.07 is also below expectations, reinforcing concerns that near-term growth and earnings momentum may be weaker than previously anticipated.

Institutional Trading of eGain

A number of hedge funds and other institutional investors have recently added to or reduced their stakes in the company. Jane Street Group LLC lifted its holdings in eGain by 53.7% in the first quarter. Jane Street Group LLC now owns 47,726 shares of the technology company’s stock valued at $231,000 after buying an additional 16,678 shares during the period. Geode Capital Management LLC raised its position in eGain by 3.4% in the 2nd quarter. Geode Capital Management LLC now owns 449,899 shares of the technology company’s stock valued at $2,812,000 after buying an additional 14,978 shares during the last quarter. BNP Paribas Financial Markets lifted its position in shares of eGain by 29.3% in the third quarter. BNP Paribas Financial Markets now owns 6,317 shares of the technology company’s stock worth $55,000 after purchasing an additional 1,432 shares in the last quarter. Citadel Advisors LLC bought a new stake in eGain during the 3rd quarter worth about $130,000. Finally, Millennium Management LLC bought a new position in eGain in the third quarter valued at approximately $328,000. 53.94% of the stock is currently owned by institutional investors and hedge funds.

About eGain

eGain Incorporated (NASDAQ: EGAN) is a software company specializing in cloud-based customer engagement solutions. Its platform integrates knowledge management, analytics, and artificial intelligence to help organizations streamline customer service across digital channels. By centralizing information and automating routine interactions, eGain aims to improve agent productivity, reduce response times, and deliver consistent customer experiences.

The company’s product suite includes tools for knowledge authoring and delivery, AI-powered chatbots, case management, and predictive analytics.